Section 01The basics.
What you're investing in, what you receive, and how the structure actually works.
01 · What exactly am I investing in — a franchise, a loan, or shares in a company?
None of those. The proposal positions itself as an outlet-linked business participation arrangement. Your ₹2.5 lakh is deployed into setting up a specific Grilzo food-cart outlet that Grilzo owns and operates. You don't own the cart, you don't run the business, and you're not lending money at a fixed interest rate — you're a passive financial participant in a managed operating unit, governed by the Investor Participation Agreement.
02 · What does COCO actually mean for me?
Company-Owned, Company-Operated. Grilzo handles 100% of operations — site selection, cart fabrication, branding, kitchen equipment, manpower hiring and training, raw-material sourcing, daily supervision, marketing, sales recording, maintenance, and compliance. Your only responsibilities are signing the agreement, transferring funds, reviewing your monthly MIS, and checking that the payout has hit your bank account.
03 · Do I get to choose the location or have any say in operations?
No — and that's intentional. Grilzo retains authority over location, menu, pricing, branding, manpower, sourcing standards, and customer service execution. Investor approval is not required for routine operational decisions. This is the structural foundation of the COCO model and is what separates it from a franchise. If you want operational control, this is not the right product for you.
04 · Can I invest in more than one outlet?
The proposal is structured on a per-outlet basis at ₹2,50,000 each. Multiple-outlet participation is a commercial discussion best covered during your consultation — terms, timelines, and rollout sequence would be defined in your Investor Participation Agreement.
Section 02Returns & money.
How you get paid, what's predictable, what isn't, and where the numbers come from.
05 · Option A vs Option B — which one should I pick?
Option A (₹30,000 fixed monthly) is for stability seekers who value predictable cash flow and don't want their payout linked to outlet performance. Annual payout is ₹3,60,000 regardless of how the outlet does.
Option B (20% of gross revenue) tracks actual outlet sales, verified through POS, app, QR, and UPI records. Some months will be higher, some lower. The proposal flags Option B as the recommended default for legal robustness and investor confidence.
06 · Why 20% of gross revenue and not 50% of profit?
Profit-share structures create recurring disputes over expense allocation, accounting methods, and how "profit" is defined. A 20% gross-revenue model is administratively cleaner: gross revenue is whatever the POS, app, QR, and UPI systems record — there's nothing to argue about. You can verify your payout directly from source data.
07 · Is the ₹30,000 fixed payout guaranteed?
The proposal is careful with this language. It is a structured monthly payment "subject to operational continuity and contract conditions." The proposal explicitly avoids positioning itself as a guaranteed-interest product, and it acknowledges that Option A creates higher operator stress if outlet sales become inconsistent. Treat it as a contractually committed payout under normal operating conditions — not a risk-free bond.
08 · When and how do I receive payouts?
Monthly, by bank transfer to your registered account. Each month you receive an MIS report showing total outlet gross revenue (broken down by payment channel), transaction counts, line-by-line payout calculation, operational notes, and a bank-credit confirmation with date and amount.
Section 03Risk, refund & exit.
What can go wrong, how you exit, and what your capital protection actually looks like.
09 · What happens if the outlet underperforms or shuts down?
Grilzo retains the right to relocate or reconfigure underperforming outlets without requiring investor approval. If operations are affected by force-majeure events — municipal action, regulatory shutdown, natural disaster, civil disruption, pandemic — the agreement contains specific force-majeure language that covers payout obligations during such interruptions. This is one of the explicit risk disclosures in the proposal.
10 · How do I get my ₹2.5 lakh back?
At the end of the agreement term, you receive a 100% refund of ₹2,50,000, subject to compliance with all contract conditions. The refund process is initiated 30 days before contract conclusion at full term and is paid by bank transfer to your registered account.
11 · What if I want to exit early?
You can. Issue a written early-exit notice. A deduction of ₹50,000 to ₹75,000 applies — this isn't a penalty, it's recovery for setup costs, business disruption, redeployment expenses, and contract breakage when an outlet has to be wound down or transferred mid-term. The balance is refunded within 45–60 days of receiving your notice.
12 · What's the agreement term length?
The Initial Term is 12 months, auto-renewable for successive 12-month periods unless either party provides 30 days' written notice prior to expiry. The investor may re-elect the payout option at each renewal.
Section 04Trust & process.
How you verify the numbers, what to sign, and how to move forward responsibly.
13 · For Option B, how do I verify that the gross revenue number is real?
Every transaction at the outlet flows through one of five auditable digital channels: the Grilzo Seller App, POS terminals, QR-code payments, UPI / direct bank, and aggregator orders (Swiggy, Zomato, etc.). No off-system or cash-only revenue is permitted. Your monthly MIS draws from these source systems directly, so you can cross-check the payout calculation against the underlying sales data.
14 · What documents do I sign, and what should I review carefully?
Ten documents make up the rollout pack:
- Investor Participation Agreement
- Fixed Payout Annexure
- Revenue Share Annexure
- Refund & Early Exit Policy
- Use of Funds Note
- Outlet Asset Schedule
- MIS & Reporting Format
- Force Majeure & Shutdown Clause
- KYC & Banking Form
- Dispute Resolution Clause
Read all ten — but pay closest attention to term length, payout calculation, refund timeline, and force-majeure scope.
15 · Should I consult a lawyer or financial advisor before investing?
Yes — and the proposal explicitly recommends this. The disclaimer states: "Investors are advised to review the formal agreement and consult independent legal, tax, and financial advisors before investing." Any investor putting ₹2.5 lakh into a structured F&B participation should have an independent professional review the Investor Participation Agreement and confirm the tax treatment of the payouts in your jurisdiction.
Still have questions?
Book a 30-minute consultation. We'll walk through every term, every clause, and every line of the math — at your pace.